Terms and Conditions
The present terms and conditions as well as any rules posted on our Sites (collectively the ‘Terms and Conditions’) apply to the goods for sale by Piccolini and govern the access and use of Piccolini’s (‘we’, ‘us’, ‘our’ and the ‘Company’) website(s) (our ‘Site’ or ‘Sites’). The terms “customer”, ‘user’, “you” and “yours” refer to current or potential customers of Piccolini as well as current or potential users of our Site.
Please read the Terms and Conditions carefully before placing any orders on www.piccolini.com.cy. By using our Site and/or by placing an order you accept the Terms and Conditions in full. If you do not agree with the Terms and Conditions or any part thereof, you must not use our Site or place any order.
We may modify the Terms and Conditions from time to time. Any changes made after you have placed an order will not affect that order unless we are required to make the change by applicable law. We recommend that you keep a copy of the Terms and Conditions for future reference, and check them often for any modifications.
This Site is only available to individuals and for your personal non-commercial use only.
You must be at least 18 years of age to use our Site. By using our Site, you warrant and represent to us that you are at least 18 years of age.
The contracts are between the customer and us. Our details are as follows:
Address: Thessalonikis, Nicolaou Pentadromos Centre, 10th Floor, Flat 1002, 3025, Limassol, Cyprus
Telephone no: 99144485
VAT ID no: 10411477M
Registration and accounts terms and conditions
To use some of the services or features made available to you on this Site and for purposes of transaction security, you will need to register for an account.
When you register for an account you are required to provide certain personal information as follows: [name, surname, correspondence address, contact telephone number and email address]. This information shall remain strictly confidential. Provided that it is authorised in this regard by a registered user of the Site, the Company may use the above personal information for the purpose of circulation of informational material on new products or offers to registered users of the Site. A registered user may cancel their registration in the Company’s list of email addresses for the circulation of informational material on new products or offers at any time by sending an email to firstname.lastname@example.org with the subject: “UNSUBSCRIBE”.
You represent and warrant that the personal information you provide to us is true, accurate, current and complete in all respects. Should any of your registration information change, please notify us immediately at the following email address email@example.com . We may also change registration requirements from time to time.
Sales and Purchases Procedure
We will sell and you will purchase products from our Site subject to the Terms and Conditions.
Before the submission of the order, you will receive notification of the Terms and Conditions via a special link and following this you will be asked to confirm by activating the relevant indication ‘I have read and understood the Terms and Conditions’. With this indication, the customer shall expressly and unequivocally declare that he/she has been notified of the Terms and Conditions in a clear and understandable way prior to submitting the order for purchase of goods.
To place an order, you must add items to your Shopping Bag, enter your billing/shipping address, select your delivery option and choose your payment method to complete your order.
All orders are subject to acceptance and availability, and items in your Shopping Bag are not reserved and may be purchased by other customers.
Our product offerings are non-binding. By placing an order in our Site as the order summary requires, the customer makes a binding and irrevocable offer to us for the purchase of the product(s) stipulated in the order. Before proceeding to purchase, please check the order details and correct any possible errors.
We confirm the receipt of your order by sending you an email (order confirmation).
Unless you cancel your order, acceptance of your order and completion of the contract between you and Piccolini will be completed when we email you to confirm the goods have been dispatched. English is the language used for finalising the contract. Neither our third-party payment processor nor our nominated courier has the authority to accept an order on behalf of Piccolini.
We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn or you do not meet any customer eligibility criteria laid down in the Terms and Conditions.
We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time when the transaction or service does not comply with our business policy, or in the event where there are reports or suspicion of fraudulent or illegal activity. In these events, we will not be liable for refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
To the extent permitted by the applicable law, we will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site.
We reserve the right not to accept orders received from users who are acting for commercial and professional purposes.
Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover a patent error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price, provided that the error was recognizable, and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is patently priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.
Piccolini will store a record of your transactions for a minimum of one (1) year.
Our prices are as indicated in the offers/description of the products including VAT. Other charges may be applicable for the delivery of your order.
All prices and offers remain valid as advertised from time to time. The price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error.
From time to time, prices are subject to change in response to currency exchange rates, markdowns or other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.
If you are a customer whose credit or debit card is not denominated in Euro, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card issuer processes the transaction.
We accept the following methods of payment: Credit/Debit cards from VISA, MASTERCARD, and AMERICAN EXPRESS. Your payment card will be debited as soon as you purchase the products. Shall we encounter any type of problem while trying to process your payment, we will contact you and advise you on how to proceed in order to resolve the issue.
Delivery and shipping conditions
Delivery of the products occurs from a courier of our choice to the shipping address given by the customer.
You must make sure that you have provided us the correct and complete address in which the order will be delivered. In the case of providing a false or faulty address extra costs will be charged for a new delivery to the correct address. We cannot ship/deliver goods to P.O. boxes.
Cancellation of your order.
You have the right to cancel any order that you make with us online within the period of 14 days without any reason. The cancellation period will expire after 14 days from the day on which you or a third party named by you, has received the last of the products purchased by you.
The returning products must not be used or damaged. They must be returned in their original condition including all packaging and tags as delivered initially to you. Returns that are damaged or soiled will not be accepted.
In order to cancel or return the order you must inform us of your decision by sending a clear statement and quoting the order/ transaction number of your purchase by e-mail to our email address firstname.lastname@example.org
Once you have exercised your right to cancel your order, you must send the products back to Piccolini within 14 days of the date you notified Piccolini of your decision to cancel.
We will issue you with a full refund including the shipping cost paid by you. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of handling by you, other than what is necessary to establish the nature, characteristics and functioning of the goods.
You will have to bear the shipping cost of returning the goods to us. We are not liable to repay additional costs arising from you choosing a delivery method other than the most favourable standard delivery method we offer.
We may withhold the reimbursement until we receive back from you all of the goods supplied or until you provide us with evidence that the goods have been shipped back to us (whichever happens first).
If no goods were supplied we will reimburse you within 14 days from the day on which we are informed about your cancellation.
We will make reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
You may return cancelled orders to
Address: Thessalonikis, Nicolaou Pentadromos Centre, 10th Floor, Flat 1002, 3025, Limassol, Cyprus
Telephone no: 99144485
You may contact us at our email address email@example.com for all matters in relation to cancellations and returns.
Guarantee for defective products and conditions
The statutory guarantee for products which do not conform to the terms of the sale applies.
If the manufacturer of a product additionally provides any commercial guarantee then this is in addition to and does not affect your rights under the above statutory guarantee.
The colour of the products may be deviated from the one presented in our Site depending on your screen and graphics card setting.
We are not responsible for failure to meet any of our obligations under the Terms and Conditions where such failure is due to events beyond our reasonable control.
At our request, you agree to compensate us fully, defend us, and hold us harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the Terms and Conditions by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.
We may include hyperlinks on this Site to other websites or resources operated by parties other than Piccolini, including advertisers. Piccolini has not reviewed all of the websites linked to its Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources to the extent permitted by applicable law.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Piccolini as a result of the Terms and Conditions or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of Piccolini, and we shall not be liable for any representation, act, or omission on your part.
If you breach the Terms and Conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms and Conditions.
Governing law and dispute resolution
Without prejudice to the application of the mandatory consumer protection provisions, the Terms and Conditions are governed by Cypriot law.
In the event of a dispute between Piccolini and you arising from the Terms and Conditions, you and we both agree that the courts of Cyprus will have exclusive jurisdiction.
Information on Online Dispute Resolution
According to EU Regulation No. 524/2013 (Online Dispute Resolution in Consumer Affairs), the European Commission provides a platform (called the “OS platform”) in which you as a consumer in disputes with us as an Internet merchant through your online purchase contracts or online service contracts can apply for out-of-court dispute resolution. You may use the following link: https://ec.europa.eu/consumers/odr
If you have any questions, you can contact us at the e-mail address firstname.lastname@example.org